Click & Collect
We offer a complimentary same day Click & Collect service - just order two hours before you need to collect your items. Your order will the be reserved in store for 7 days for you to collect at your convenience. Please remember to bring a form of ID and the order confirmation email. Any queries call us on 01743 340604 or contact us by email at 'firstname.lastname@example.org'. The store's address for collection is:
We offer two forms of delivery - Standard and Express. Standard delivery is complimentary for all orders and takes 3 to 5 working days. Express delivery is a fixed fee and is generally delivered next day if the order is placed before noon.
Returns - Click & Collect
When purchased using our Click & Collect service you have 30 days to return the item to the store for an exchange or a refund to a gift card, providing you have kept your receipt.
Returns - Delivery
You have 14 days from receiving your parcel to return any unwanted items for a full refund onto the original payment method, and 30 days for a refund to a gift card. Return postage must be covered by the customer. Refunds will be processed within 14 days back to the original payment form. Unfortunately we cannot process refunds to original tender in-store, however can offer an exchange or a gift card.